Last updated: 15.12.2025
These Terms & Conditions (“Terms”) govern the access to and use of the Dovinio digital platform (the “Platform”).
1.1 The Platform is operated by:
INNO HOLDING & CONSULTANCY SERVICES SRL
CUI: 46675065
Registration No.: J40/16082/2022
EUID: ROONRC.J40/16082/2022
Registered Address: Str. Col. Constantin Blaremberg 4–6, Et. 1, Ap. 2A,
011879 Bucharest, Sector 1, Romania
1.2 INNO HOLDING & CONSULTANCY SERVICES SRL is a company incorporated and existing under the laws of Romania.
2.1 By accessing, browsing, registering on, or using the Platform in any manner, you (“User”) acknowledge that you have read, understood, and agree to be legally bound by these Terms.
2.2 If you do not agree to these Terms in full, you must immediately cease using the Platform.
2.3 These Terms constitute a legally binding agreement between the User and the Platform Operator solely with respect to the use of the Platform technology.
3.1 Dovinio is a technology-only, multi-vendor, multi-tenant digital infrastructure.
3.2 The Platform provides software tools that enable independent third parties (“Vendors”) to present, offer, resell, or pool products and/or services.
3.3 Dovinio does not:
sell or resell products or services;
3.4 Any contract for products or services is concluded exclusively between the Vendor and the Customer, without involvement of Dovinio as a contractual party.
4.1 The Platform may be used by:
4.2 Each User category acts independently and bears its own legal responsibility.
5.1 Vendors operate as independent legal and economic entities.
5.2 No relationship of employment, agency, partnership, franchise, joint venture, or representation exists between Dovinio and any Vendor.
5.3 Vendors act exclusively in their own name and on their own account.
6.1 Vendors are solely and fully responsible for:
6.2 Dovinio performs no verification, monitoring, or validation of Vendor content, conduct, or compliance.
7.1 Customers contract directly with Vendors and not with Dovinio.
7.2 Any claims, disputes, refunds, or complaints must be addressed exclusively to the relevant Vendor.
7.3 Dovinio bears no responsibility for Vendor performance or non-performance.
8.1 All payments are processed exclusively through external third-party payment service providers.
8.2 Dovinio is not a payment institution and does not store or process payment card data.
8.3 Dovinio may charge Vendors a technology usage fee, which is non-refundable unless expressly stated otherwise.
8.4 Payment disputes, chargebacks, or refunds are governed by the policies of the payment provider and the agreement between Vendor and Customer.
9.1 Product pools remain the property and responsibility of the originating Vendor.
9.2 Resellers acquire no ownership rights, intellectual property rights, or claims over pooled products or services.
9.3 Dovinio does not guarantee:
10.1 The Platform is provided on an “as available” and “as is” basis.
10.2 Dovinio does not guarantee uninterrupted, error-free, or secure access at all times.
10.3 Maintenance, updates, or technical issues may result in temporary unavailability.
11.1 Users must not:
12.1 Dovinio reserves the right to suspend or terminate access, with immediate effect, if:
12.2 No compensation or damages shall be payable in connection with such suspension or termination.
13.1 All Platform software, design, structure, and underlying technology are the exclusive property of Dovinio or its licensors.
13.2 Users receive a limited, non-exclusive, non-transferable right to use the Platform solely in accordance with these Terms.
14.1 To the maximum extent permitted by law, Dovinio shall be liable only for damages caused by intent or gross negligence.
14.2 Dovinio shall not be liable for:
15.1 Users and Vendors agree to indemnify and hold harmless Dovinio from any claims, damages, liabilities, costs, or expenses arising from their use of the Platform or breach of these Terms.
16.1 The Platform is available globally.
16.2 Users are solely responsible for compliance with local laws, regulations, export controls, and tax obligations applicable in their jurisdiction.
17.1 Dovinio may amend these Terms at any time.
17.2 Continued use of the Platform after publication of updated Terms constitutes acceptance of the amended Terms.
18.1 These Terms are governed by the laws of Romania.
18.2 The competent courts of Bucharest, Romania shall have exclusive jurisdiction, subject to mandatory consumer protection laws.
19.1 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20.1 These Terms constitute the entire agreement governing the use of the Platform and supersede all prior understandings related thereto.
End of Terms & Conditions
